Credit Notes

The Upsilon Credit Notes option allows you to produce and manage credit notes for your customer base. The module includes options to analyse credit notes by analysis code, duplicate existing credit notes and is backed by fully featured reporting options.

For help on the credit notes option DataGrid, header form or items form click the respective tab pages below.

Credit Notes DataGrid
Credit Notes Header Form
Credit Notes Items Form

The Upsilon Credit Notes DataGrid allows you to browse, filter and sort the credit note documents that you have created within the Upsilon credit notes module.

TIP: Clicking the pencil icon will launch the header form in edit mode for the selected record.

NOTE: Credit Notes are displayed in different colours dependant upon the posted status of each credit note. Credit Notes which have been posted using the export credit notes option are displayed in green. Credit Notes whose posted flag is set to No are displayed in Black.

Toolbar

Toolbar Item	Description
	The Quick Search option can be used to quickly filter the grid. NOTE: Fields searched by the Quick Search option are Document Number, Account Reference, Company Name and Customer Order Number.
	Add New record.
	The search button can be used if a more detailed search is required. Using this option the grid can be filtered by any value in any field.
	The Export button is used to export the grid records to an external, downloadable data file. Supported file formats are MS Excel, CSV and XML. At time of export there are also options to specify which columns are included in the exported data along with other file type specific options.
	The Settings button can be used to customise the column layout of the grid by adding or subtracting grid columns. The status of the grid can also be saved so that the required grid status can be loaded again at a later time.
	Refresh the grid.
	Calls context sensitive help system.

The Upsilon Credit Notes Header form allows you to edit and save the selected Credit Note record.

Toolbar

Toolbar Item	Description
	Add new record. NOTE: When in Add mode the form toolbar buttons will be replaced with Add and Cancel buttons. Add will add the new record and Cancel will return the form to Edit mode.
	Save the form.

	Print	Print this Credit Note.
	Duplicate	Duplicate this Credit Note.

	Call the context sensitive help system.
	Return to calling grid.

Items Toolbar

TIP: Clicking the pencil icon will launch the items form in edit mode for the selected item record.

Toolbar Item	Description.
	Add new item record. NOTE: When in Add mode the form toolbar buttons will be replaced with Add and Cancel buttons. Add will add the new record and Cancel will return the form to Edit mode.

Mandatory Fields

Field Name	Notes
Account Reference	Lookup from the Customers option. The Account Reference field Is editable only upon adding new records.
Document Date	Must be a valid date.

Tab Pages

Tab Name	Description
Credit Note	The Credit Note tab is where the key information relating to the current credit note is entered, such as the customer account reference, document date, customer order number and so on.
Customer Details	The customer details tab contains the contact information for the current invoice and is copied from the customers option at the time the account reference field is populated. Details can be edited if required.
Delivery Address	The delivery address tab allows you to edit the delivery address for the current quotation. If the selected customer has no delivery addresses defined the address details from the customer details tab will be used.
Carriage	The Carriage tab allows you to enter a carriage value and tax code for the selected invoice.
Notes	The Notes tab allows you to enter any notes relating to the current quotation. NOTE: Maximum 255 characters.
Status	The Status tab displays read-only information relating to the status of the credit note.

The Upsilon Credit Note Items form allows you to edit, save or delete the selected credit note item record.

Toolbar

Toolbar Item	Description
	Add new record. NOTE: When in Add mode the form toolbar buttons will be replaced with Add and Cancel buttons. Add will add the new record and Cancel will return the form to Edit mode or back to the quotation header dependant upon which add item button was clicked.
	Save the form.
	Delete the current record.
	Call the context sensitive help system.
	Return to calling form.

Mandatory Fields

Field Name	Notes
Product Code	The Product Code field Is editable only upon adding new records. NOTE: The product code field is not available if Free Text is set to yes.

Tab Pages

Tab Name	Description
Credit Note Item	The Credit Note Item tab is where key information relating to the selected credit note item is entered such as product details, pricing and discount percentage.
Unit Of Sale	The unit of sale tab allows you to select a unit of sale for the selected product. Units of sale are defined in the Products option.
Tax Code	The tax code tab allows you to select a tax code to apply to the current credit note item.